Shipping & Delivery Policy
Last Updated: 9 September 2026
A-Zing Innovations delivers digital products and services only (software, licences, credits, and online access). We do not ship physical goods. This policy describes the delivery timelines for access to our products and services, including FisCo at fin-score.com.
1. Delivery of Digital Products & Access
• Credits: Credits purchased on the website are credited to your account immediately after successful payment (typically within minutes). Minimum delivery: instant. Maximum: 24 hours in case of payment reconciliation.
• Share to Care: Peer wallet transfers between registered A-Zing accounts are applied immediately when the transfer succeeds (typically within seconds). They are not a remittance or cash payout.
• APICentra call packs: When you reserve APICentra calls from your Wallet (1 credit = 50 calls), the reserved pool updates immediately after a successful reserve.
• DevCentra access: After sign-in, the portal is available immediately. An ETOW day pass unlocks tools for its validity window as soon as activation succeeds. Optional desktop or mobile downloads are provided via signed-in download links (often within minutes; up to 24 hours if a build is being staged).
• FisCo (fin-score.com): Access is delivered in the browser at fin-score.com. After you sign in with your A-Zing account, the app and your goal dashboard are available immediately. Bank statement analysis results are shown in the app as soon as processing completes (typically within minutes). No physical goods are shipped.
• ARC / AZIIPAN (institution packages): Access is activated after we confirm your sign-up and payment. Minimum: 1 business day. Maximum: 5 business days from completed sign-up and payment.
2. Minimum and Maximum Timeline (Summary)
Minimum delivery timeline: Instant (for credits, Share to Care, most licence activations, and day-pass unlock).
Maximum delivery timeline: 5 business days from payment/sign-up completion (for all digital access and licence delivery on this website).
3. No Physical Shipping
We do not ship physical products. Software downloads (e.g. DevCentra desktop app) are provided via download links on the website; delivery of the link is covered by the timelines above.
4. Contact
If you have not received access within the maximum timeline, please contact us with your order or account details.